Search found 27 matches

by FocusTechSupport
31 March 2017, 14:45
Forum: General Discussion
Topic: Bugfix Update - 21/03/17
Replies: 5
Views: 932

Re: Bugfix Update - 21/03/17

If you have 'MSI Afterburner' (including 'Rivatuner Statistics Server') installed, please uninstall them and restart your computer.
Test the game.
by FocusTechSupport
28 March 2017, 11:02
Forum: Technical Support
Topic: Initial game menu inacessible
Replies: 2
Views: 620

Re: Initial game menu inacessible

1. Open 'Windows Explorer' or 'File Explorer' from the taskbar. 2. Open the Local Disk '(C:)' under 'Computer' or 'This PC'. 3. Open the folder 'Users' then the folder of your Windows username. 4. Open the folder 'AppData' (*) then the folder 'Local'. 5. Open the folder 'SpaceHulkGame' then 'Saved' ...
by FocusTechSupport
22 December 2016, 10:21
Forum: Technical Support
Topic: I got a big problem about this game.
Replies: 3
Views: 741

Re: I got a big problem about this game.

Please post your configuration: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: DXDIAG 2. Click the button 'OK'. 3. Post the Windows version (Operating System:), processor model (Processor:) and the amount of RAM memory (Memory:) under t...
by FocusTechSupport
22 December 2016, 10:16
Forum: Bug Reports
Topic: [Info] Game Crashes
Replies: 1
Views: 414

Re: [Info] Game Crashes

It seems that there is not enough free RAM memory in order to run the game: <ErrorMessage>LowLevelFatalError [File:E:\P4ROOT\ue4\Engine\Source\Runtime\Core\Private\GenericPlatform\GenericPlatformMemory.cpp] Ran out of memory allocating 150863872 bytes with alignment Do you have lot of startup progra...
by FocusTechSupport
22 December 2016, 09:04
Forum: Technical Support
Topic: Lowlevelfatalerror
Replies: 2
Views: 761

Re: Lowlevelfatalerror

Please uninstall the current AMD display driver and restart your computer.
Downlad and install the 'Crimson ReLive Edition 16.12.2' driver: http://support.amd.com/en-us/download/d ... ows+7+-+64
Do not install 'Radeon ReLive'.
Give us your feedback.
by FocusTechSupport
22 December 2016, 08:58
Forum: Technical Support
Topic: Beta
Replies: 1
Views: 453

Re: Beta

Please reinstall Steam (without losing your games): Note: your games are installed in the folder 'SteamApps', so do not delete this folder. 1. Exit Steam. 2. Navigate to the folder where Steam is installed (by default: C:\Program Files (x86)\Steam\). 3. Delete all of the files and folders except the...
by FocusTechSupport
20 December 2016, 08:38
Forum: Technical Support
Topic: Game Crashes 3rd Chapter
Replies: 1
Views: 443

Re: Game Crashes 3rd Chapter

[Display] Name NVIDIA GeForce GTX 750 Adapter RAM (2,147,483,648) bytes Resolution 3840 x 2160 x 59 hertz What are your graphics settings (Graphic Quality, Resolution, etc.)? Otherwise, there are some issues with AMD FX processors: Processor AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s)...
by FocusTechSupport
15 December 2016, 16:19
Forum: Technical Support
Topic: AMD Processors at fault
Replies: 16
Views: 2921

Re: AMD Processors at fault

BurpyMcFistyGuts wrote:That's a shame. Its pointless anyway, as you cant hear anything...
Sound Devices
Description: Speakers (2- USB PnP Sound Device)

What is the name (manufacturer+model) of your USB sound device?
by FocusTechSupport
15 December 2016, 16:04
Forum: Technical Support
Topic: Controller support
Replies: 1
Views: 563

Re: Controller support

Yes, game controllers are not fully supported yet but this is already planned.
Otherwise, the game developers are currently working on a game update, no release date yet.
by FocusTechSupport
15 December 2016, 15:29
Forum: Bug Reports
Topic: [Report] Game and audio stutters before freezing at particular point
Replies: 19
Views: 2293

Re: Game and audio stutters before freezing at particular point

Streum On is currently working a game update and we forward them all reports. A. Provide a System Information report: 1. Press the keys Windows Start (bottom left) and 'R' from the keyboard to open the 'Run dialog box' and type: MSINFO32 2. Click the button 'OK'. 3. Click 'System Summary' (upper lef...