How To Report a Bug

Report your bugs and crashes here.
impiribl
Posts: 1
Joined: 15 December 2016, 11:53

Re: How To Report a Bug

Post by impiribl » 15 December 2016, 11:57

Started new game. After message "We are not alone" game crashes.
Attachments
UE4CC-Windows-721A000441A005E52657A99D99A0AA14_0000.zip
(50.95 KiB) Downloaded 12 times

Bandanner
Posts: 4
Joined: 15 December 2016, 12:24

Re: How To Report a Bug

Post by Bandanner » 15 December 2016, 12:41

Fatal error crash as host when entering "m" or "i" this happened 3 times to a friend when they hosted and once to myself when i tried to host afterwards.

We played different classes so it does not seem to be class specific.

I would note that this seems to happen either at random OR after longer periods of play only as I have been able to access inventory to change weapon as host earlier in the chapter.

Feature suggestion: Host migration for when something does go wrong with the host.
Attachments
Logs.zip
(54.38 KiB) Downloaded 10 times

User avatar
Biodane
Posts: 4
Joined: 05 November 2016, 19:56
Twitter: biodane
Location: Denmark

Re: How To Report a Bug

Post by Biodane » 15 December 2016, 14:12

Like the guy above me, we kept getting Fatal Error crashes. Usually it was the host, but happened to a non-host as well. It was often when pressing "m" or "i".
Also, like others have said, we could really use a fluid host system, so someone else takes over if the host leaves.
Attachments
Crash report.rar
(95.06 KiB) Downloaded 12 times
"Better fifty thousand innocents die than one Fallen escapes"

Xplico
Posts: 1
Joined: 15 December 2016, 16:01

Re: How To Report a Bug

Post by Xplico » 15 December 2016, 16:14

Hello,

So i am experiencing a massive problem with the game, just after completing the first mission and loading into the next level about 3 seconds after the the speech is done in the loading progress on campaign my computer completely cuts power then restarts at the exact same part 3 times in a row and last time i tried it was a fresh install of the game plus my graphics drivers. I have checked over all of my hardware and everything is 100%, I'm a computer repair technician in RL and i have checked over the logs myself but was not able to find anything indicating what the problem is. Also because my computer just instantly shuts off the game hasn't created any dump logs.

My specs should be well within exceptional range to play this.

OS: Windows 10
CPU: Intel Core i7-3770
GPU: EVGA GTX 1070 SC 8GB (w/ thermal pad mod + latest vbios)
Memory: 16GB DDR3
HDD: 1TB
PSU: EVGA Supernova Nex 750w
Attachments
DxDiag.zip
Game did not log dump files.
(13.11 KiB) Downloaded 12 times

iika
Posts: 1
Joined: 15 December 2016, 12:43

Re: How To Report a Bug

Post by iika » 15 December 2016, 16:27

SO.

Me and a lot of other players encounter this: on certain parts of the map the FPS drops between 0-1 and audio begins to crackle. One of those locations is this part near the beginning of the game (screenshot here: http://steamcommunity.com/sharedfiles/f ... =818344762) right when the bodyparts fall. On another location (screenshot here: http://steamcommunity.com/sharedfiles/f ... =818741218) if you enter the map by pressing M, same FPS drop and audio crackling happen.

Now, me and another player have found out that when you disable all the playback drivers (like so: https://puu.sh/sQlzH/57f3532965.png) this audio crackling and massive FPS drop will not occur.

Also, not sure if this is relative, but on the ingame options' Audio tab, if you turn all of the audio sliders down to 0, the ambient sounds are still playing on the backgroud, while voice and sound effects cant be heard.

I'm attaching my DxDiag log and dump file on the attachments.

Hope this helps! Good luck!
Attachments
bug_report_files.zip
(80.59 KiB) Downloaded 11 times

kojoottik
Posts: 1
Joined: 07 November 2016, 13:17

Re: How To Report a Bug

Post by kojoottik » 15 December 2016, 17:20

Hey!

The game loading is okayu, but in multi-player and single-player it runs good for about 60 seconds and then completely freezes and the pc needs a complete restart.

There is no log files present at AppData, so here is complete DxDiag.txt file.

All drives are updated and the game is re-installed couple of times aswell.

Hopefully your find some usefull information from my details, since it seems that the same type of problems occur in other systems aswell.

No pressure! Your doing a good work and any one owning a pc should knowledge that problems will occur. :) Thanks!
Attachments
DxDiag.zip
(7.22 KiB) Downloaded 11 times

WildEyolf
Posts: 8
Joined: 16 December 2016, 00:44

Re: How To Report a Bug

Post by WildEyolf » 16 December 2016, 00:55

Was playing multiplayer mode on chapter 4.
I think I was playing the Specialist and had leveled up and wanted to switch my weapon. I pressed the I key to open my inventory to change the weapon but the game immediately crashed,

I had all my video settings to low except distance to medium.

Attached are my files in zip.

I also had a frame-rate drop / stutter issue in single player mode inside a room that looked like a research area, with halls that led to destructiable walls with exit halls to the main hub room which led to all other rooms. There was an enemy that did not attack and was trapped under the stairs next to the wall, this is where my frame rates dropped.
Attachments
Spacehulkgame Crash report from D.zip
(46.13 KiB) Downloaded 11 times

Hamiradon
Posts: 1
Joined: 22 December 2016, 22:38

Re: How To Report a Bug

Post by Hamiradon » 22 December 2016, 22:56

So, the game won't start for me, at all. When i initiate the game, the banner shows up, and then it goes "Fatal error, Unreal Engine 4 has crashed and must close". I have tried everything you said i could do, regarding your troubleshoot post on steam, but neither repairing the direct x or verifying the game cache seemed to have helped...
Attachments
Spess Hulk Dedwing; The Crash Logs.zip
Here you have the files.
(94.83 KiB) Downloaded 14 times

WildEyolf
Posts: 8
Joined: 16 December 2016, 00:44

Re: How To Report a Bug

Post by WildEyolf » 23 December 2016, 03:07

2nd Crash this time after newest patch update on December 22nd 2016. Includes is my zipped crash report with DX diag, and details.

I had joined a game, non codex, no friendly fire, it was on Chapter 4. We were clearing the last objective psyker summoning the hive fleet, and I attempted to access my inventory, the game had a fatal error and crashed.

I was not a host.
Attachments
Dec 22 Spacehulk Game Crash.zip
(72.94 KiB) Downloaded 9 times

Flutterjack
Posts: 1
Joined: 23 December 2016, 19:47

Re: How To Report a Bug

Post by Flutterjack » 23 December 2016, 19:55

Game freezes at random intervals for up to 10 sec or so, making the game unbearable to play.
These freezes happens in both multiplayer and single-player.
Attachments
23-december.zip
(74.09 KiB) Downloaded 11 times

Who is online

Users browsing this forum: No registered users and 1 guest