[Report] Game and audio stutters before freezing at particular point

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RexFTW
Posts: 9
Joined: 15 December 2016, 19:11

Re: [Report] Game and audio stutters before freezing at particular point

Post by RexFTW » 15 December 2016, 20:06

I have the same issue but (oops) I started a new thread. All of the diag info and a video of it are here:

viewtopic.php?f=18&t=3207

RexFTW
Posts: 9
Joined: 15 December 2016, 19:11

Re: Game and audio stutters before freezing at particular point

Post by RexFTW » 15 December 2016, 20:25

FocusTechSupport wrote:Please install AMD OverDrive: http://www.amd.com/en-us/innovations/so ... over-drive
Run AMD OverDrive and click 'Clock/Voltage' under 'Performance Control'.
Click on the button 'Turbo Core Control...' then uncheck 'Enable Turbo Core' if enabled by default and click 'OK'.
Click 'Apply' then 'OK'.

Do you see some improvements now?
Doing this made my situation worse. Before I could use alt + f4 to exit the game. Now i have to hard reboot the computer.

PepperoniCapt
Posts: 1
Joined: 15 December 2016, 20:56

Re: [Report] Game and audio stutters before freezing at particular point

Post by PepperoniCapt » 15 December 2016, 21:01

I am having the same issues that are reported above, usually something physics related happens like something dropping from the ceiling and then the fps drops to 1 or less and audio stutters.

mayragnar2345
Posts: 3
Joined: 15 December 2016, 21:01

Re: [Report] Game and audio stutters before freezing at particular point

Post by mayragnar2345 » 15 December 2016, 21:07

I am having the same problem. Here is my system information. Its always at that point. Also, whenever squad member speaks (Barachiel), it sometimes freezes up as well. Whenever he says "we are not alone"

------------------
System Information
------------------
Time of this report: 12/15/2016, 14:44:09
Machine name: GAMER
Machine Id: {ADEE4CFD-1914-435C-B3F5-FBC6C9756E5D}
Operating System: Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release_inmarket.161208-2252)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: 500-164
BIOS: 80.52
Processor: AMD A8-6500 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.5GHz
Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
Page File: 3665MB used, 4865MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 144 DPI (150 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.14393.0000 64bit Unicode

BurpyMcFistyGuts
Posts: 14
Joined: 14 December 2016, 20:32
Twitter: FishyMcFlipFlop

Re: [Report] Game and audio stutters before freezing at particular point

Post by BurpyMcFistyGuts » 15 December 2016, 22:01

I did find that disabling all sound output fixed the lag, so it could quite well be some audio problem...

RexFTW
Posts: 9
Joined: 15 December 2016, 19:11

Re: [Report] Game and audio stutters before freezing at particular point

Post by RexFTW » 15 December 2016, 22:46

I can confirm that it is a sound issue. When disabling all audio devices the problem does not happen.

Koolaid404
Posts: 4
Joined: 15 December 2016, 19:30

Re: [Report] Game and audio stutters before freezing at particular point

Post by Koolaid404 » 15 December 2016, 22:46

Ok, so possible work around - I have been able to reliable play through the previous FPS drop locations I was experiencing every time by:

Uninstalling LGS [Logitech Gaming Software]

Uninstalling NVidia High Def Audio drivers

Going into device manager and removing NVidia High Definition Audio Driver under Sound, Video and Game Controllers <--has to be done each computer reset since windows searches for the drivers automatically.

Again, I am using a Logitech G933, the onboard Audio Drivers are RealTek, and yes it was all up to date before doing all of this.

gormonk
Posts: 9
Joined: 15 December 2016, 03:38

Re: [Report] Game and audio stutters before freezing at particular point

Post by gormonk » 16 December 2016, 02:20

So I just tried disabling my audio (corsair void RGB) and was able to play through the first mission with no problems at all other than not having any sound. However I don't see why having an AMD 8 core would have anything to do with my sound and it causing so much stutter. Especially with everyone having the same issue at exactly the same point in the game.

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CounterClops
Posts: 8
Joined: 05 November 2016, 02:08

Re: [Report] Game and audio stutters before freezing at particular point

Post by CounterClops » 16 December 2016, 08:01

I can confirm that disabling all my audio playback devices allowed me to pass the meat drop stutter zone in the first mission.

I disabled all my audio devices in audio playback, and went into the game, and I was able to walk pass the meat drop for the first time ever. So this issue is definitely related to sound.

Titch
Posts: 2
Joined: 15 December 2016, 14:56

Re: [Report] Game and audio stutters before freezing at particular point

Post by Titch » 16 December 2016, 14:09

OK guys I think we are on to something here. It is definitely sound related. If I play the game through my Corsair H2100 H/Set on 7.1/5.1 surround sound, I get massive frame drop in certain areas. I just played first 4 levels in multiplayer, no issues at all, when playing through my speakers only on 2.1. I don't think having an 8 Core AMD is the cause of this problem.

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